Privacy Policy

DigiMarketTelco LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit internetandcableplans.com or call us regarding internet, TV, or home phone services.

1. Information we collect

We collect information in the following ways:

• Information you provide directly: When you call our agents or contact us by email, we may collect your name, address, phone number, email address, service preferences, and other details necessary to check service availability and place an order.
• Call recordings: Calls to and from our office may be recorded for quality assurance and training purposes. You will be notified at the start of any recorded call.
• Information collected automatically: When you visit our website, we automatically collect technical information such as IP address, browser type, device identifiers, pages viewed, and referring URLs through cookies and analytics tools.
• Information from third parties: Service providers we represent may share order status, installation dates, and account confirmations with us so we can support your activation.

2. How we use your information

We use your information to:

• Verify service availability at your address and present plan options;
• Submit and process service orders with the provider you select;
• Communicate with you about your inquiry, order status, and installation;
• Improve our website, marketing, and customer service;
• Comply with legal obligations and respond to lawful requests.

3. How we share your information

We do not sell your personal information. We may share information with:

• Service providers we represent, only as needed to process the specific order you authorize;
• Vendors that help us operate our website, hosting, analytics, communications, and call-tracking systems, under contractual confidentiality obligations;
• Legal authorities when required to comply with applicable law, regulation, legal process, or a governmental request.

4. Cookies and analytics

Our website uses cookies and similar technologies to remember your preferences, understand how visitors use the site, and measure ad performance. You can control cookies through your browser settings. Disabling cookies may affect some functionality of the website.

5. Marketing communications

With your consent, we may contact you by phone, SMS, or email about plans and promotions. You can opt out at any time by replying STOP to text messages, clicking unsubscribe in emails, or calling us at (888) 843-7744.

6. Your privacy rights

Depending on your state of residence, you may have rights to access, correct, delete, or restrict the processing of your personal information, and to opt out of the sale or sharing of personal information. Texas residents and residents of other states with similar laws (including California, Colorado, Connecticut, Virginia, Utah, and others) can submit a request by emailing info@internetandcableplans.com or calling (888) 843-7744. We will verify your identity before fulfilling any request.

7. Data retention

We retain personal information only as long as necessary to fulfill the purpose for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Data security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Children's privacy

Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.

10. Third-party links

Our website may contain links to third-party websites, including provider sites. We are not responsible for the privacy practices of those sites. Please review their policies before submitting personal information.

11. Changes to this policy

We may update this Privacy Policy from time to time. The "Effective date" at the top of this page indicates when the policy was last revised. Material changes will be posted on this page.

12. Contact us

If you have questions about this Privacy Policy or your personal information, contact us at:

DigiMarketTelco LLC
2330 E Freddy Gonzalez Dr.
Edinburg, TX 78542
Phone: (888) 843-7744
Email: info@internetandcableplans.com